effective organizational communication week 6

Chapter 9
Employment Interviews

The interviewer
What should the managers do in the employment interview?

- Before interview
1. Developing Job Specifications
     BFOQs, include the neccessary expreience, educational background, and skills

2. Advertising the Position
     Midsize and large organization advertises job openings, hold recuitment sessions on colloege campus, screen and interview applicants, make formal offers of employment.
Magazines, newspaper and professional journals is not the best method.
Networking, providing interships and using employees' referrels is good method.

3. Reviewing Resumes
    Work experience, educational background, college major

4. Preparing a list of questions

5. Legal Issues
     p. 242 Legal and Discriminatory Questions

- In Interview
1. Creating a Comforatable Atomsphere
Place of interview, positive communications

2. Sequencing Questions
Select an interview style

3. Closing the Interview
Part 1: Any final questions that the candidate may have
Part 2: A summary of the main issues discussed in the interview
Part 3: The reestablishing of rapport.

- Atfer Interview
1. Evalutate Candidates
Evaluation Forms

The interviewee
What should interviewees do in the employment interview?

Top five qualities
Communication Skills (Verbal and written)
Honesty/ Indegrity
Teamwork Skills
Interpersonal Skills
Motivation/ Initiative

- Before interview
1. Developing a Personal Biography
Educational background, work experience and *organizational activities.
2.Researching the Company
3. Preparing a Resume and Cover Letter
Content includes: pp.249-250
4. Dressing Appropriately
5. Preparing ask and answer quesitons p.256
6. Nonverbal Communication Skills
7. Handling Discriminatory Quesitons p.258


Chapter 10  Group Communication

- Factors influencing group communication
1. Cohesiveness
2. Norms
3. Roles (Task roles, Personal roles, Problem roles)
4. Conforniity (Agreement with a set of ideas)
5. Groupthink (A tendency of group members to seek agreement)
    Symptoms of Groupthink, Minimizing Groupthink
6. Advocacy (Help minimize groupthink)
7. Conflict
8. Group Leadership
Traits, Style, Situational Leadership, Functional Leadership

(Image comes from: http://www.watblog.com/2010/05/22/the-digital-media-echo-chamber-are-we-only-talking-amongst-ourselves/ )