Chapter 6
Blake and Mouton's Managerial Grid
According to the four different management methods, I will choose this one into my management method. I do love the viewpoint that this theory focus on both relationships and tasks. A good manager should do like this. We can not lose one for another.
Communication skills for Leadership
Effective listening (Chapter 4)
Verbal and nonverbal skills (Chapter 5)
Building trust (Chapter 6)
Keywords: How to build trust? How to sustain trust?
Constancy, congruity, reliability, and integrity.
Promoting understanding (Chapter 6)
Empowering others (Chapter 6)
Keywords: Reduction of Status Differences, Team Building
Chapter 7
After reading Chapter 7, I think the good relationships between managers and coworkers could be the presupposition of effective communication between managers and coworkers. So I think I could get some useful information about how to make a good relationship to your coworkers and use it as the presupposition of effective communication in work place.
Goal setting is a way to build and maintain effective interpersonal relationships between managers and coworkers.
Communication Climate
Power sharing
Diversity: I could connect this part with Chapter which talked about diversity before.
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